At FindYourBackbone.co.uk, we are committed to safeguarding the privacy of our website visitors and service users. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Information We Collect
- Contact Queries: When you reach out to us via any means with questions or requests, we collect your name and contact details (telephone number, email address, and postal address) that you voluntarily provide.
- Event and Workshop Bookings: For booking services, we use Timify. This platform collects the necessary information to process your booking in accordance with GDPR and Data Protection Guidelines. For insurance purposes, such information is retained for 8 years.
- Course Enrolments: Information provided upon enrolling in a course is kept for the duration of the lessons plus an additional six months for administrative reasons.
- Other Interactions: For any other purposes not specified above, we collect information you provide to respond to your request or inquiry.
Website Analytics
We employ Google Analytics to better understand how our site is used by visitors. It collects anonymised data such as visit duration and pages viewed, without identifying individual users. This process is in line with GDPR and Data Protection Guidelines.
Data Storage and Security
Your data is stored securely on password-protected computers or in lockable cabinets, accessible only to authorised personnel of FindYourBackbone.co.uk.
Information Sharing
Personal information is not shared with third parties, except as required by law:
- Law Enforcement: We may disclose data pertaining to fraudulent activities to law enforcement or regulatory agencies.
- Legal Obligations: Upon a lawful request, we may have to disclose personal data to government or regulatory bodies.
Cookies and Similar Technologies
Our website uses cookies to recognise your browser or device. We adhere to GDPR guidelines, offering clear choices for managing cookies.
Your Rights
Under GDPR, you have several rights concerning your personal data, including access, correction, and objection to direct marketing. To exercise these rights, please contact us.
Contact Us
For questions about this privacy policy or to request more information about your personal data, contact us at info@findyourbackbone.co.uk. We are dedicated to protecting your privacy and will assist you with any inquiries you may have.
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